Meet Jo, branch manager at Acacia Homecare

05.05.2013
Meet Jo, branch manager at Acacia Homecare

To be honest, my role involves a bit of everything – business development, training, recruitment, meeting new clients. We’re a new company with a new focus and a different way of doing things. We’re not a typical volume-based business. We care deeply about our customers and work closely with them and their families to ensure they have the best homecare plan possible.
I joined Acacia at the beginning of last year. It’s a new company with a vibrant team. I’m proud to be a part of creating a unique and refreshing approach to the provision of care services to people in their homes. I’ve been in the care sector now for over 8 years and am still driven every day by the opportunity to make a real difference to people’s lives. At Acacia we work with our customers and their families to create personalised care plans so they can continue to live rich and rewarding lives in their own homes.
To help match the care plan with the values and needs of the customer we try wherever possible to recruit carers from the local community. We find that people who themselves have had experience of providing care for a loved one possess all the maturity, empathy and professionalism required to be really great in the role. Recruiting locally also means that they know the community and the local facilities which is very reassuring and helpful for our customers.
Trading Times is an excellent channel for us to connect with the right candidates who’d like to work with families and help others in their spare time. I’m a fully qualified trainer and we offer all the necessary training free of charge. It’s actually an excellent way for people to develop their work skills. Flexible working is well suited to our business as it enables us to flex the care and support around the needs of each individual customer.
To find out more about Acacia Homecare, go to their website (http://www.acaciahomecare.co.uk) or call them on 0800 111 49 75.

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